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Wednesday, August 27th, 2008
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Thursday, October 16th, 2008
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Thomas Rockwell Mackie, PhD, Co-Founder & Chairman, Tomo Therapy, Inc.
Tuesday, November 11th, 2008
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Continuous Improvement Strategies for the Service Sector
Part of the Operations Improvement Series seriesOverview:Thursday, July 10, 2008 9:00 - 3:00
Learn and apply best practice quality improvement tools to produce immediate and breakthrough results in your business. Find out how to make that happen in this interactive seminar designed especially for service sector businesses such as banking, insurance, health care, and hospitality. You'll learn how to apply systematic frameworks and continuous improvement tools to eliminate waste, reduce processing time, improve customer and employee satisfaction, or other organizational objectives. Meeting those quarterly financial and operating targets will become less of a crisis and more of a routine.
This seminar is led by presenters who have used nationally demonstrated, systematic approaches and quality improvement processes to transform organizations into businesses whose mission is to create customer value, saving millions of dollars and increasing market share and profitability as a result. They'll help you create a quality improvement plan that you can take back to your organization and implement with immediate results.
Learning Objective:See above.
Who Should Attend:This seminar is designed for corporate executives, quality managers, strategic and financial planning staffs, and all others who strive to implement quality improvements in service sector businesses.
Cost - $175 per person. Discounts available for multiple registrations from the same organization.
Key Topics:See above.
Location:Edgewood College on Deming Way
1255 Deming Way
Madison, WI 53717
Instructor: Martin Preizler and Jim Christensen
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