Baldrige and Quality Improvement - How Implementing the Baldrige Criteria Can Transform Your Organization
Part of the Operations Improvement Series seriesOverview:More than just an introduction to the Baldrige National Quality criteria, this seminar will illustrate how implementing the Baldrige process will increase revenues, improve your leadership and strategic planning capabilities, and promote excellence throughout your entire organization. Drawing from his 30 years of experience with proven quality improvement techniques, Jim Christensen, founder of StatOrg Services, will provide background information about the Baldrige process. Martin Preizler, former President and CEO of Physicians Plus Insurance Corporation, will then describe in detail how Physicians Plus implemented the Baldrige criteria and how that process transformed his entire company into a world-class organization.
Learning Objective:The focus of this seminar is to explain the Baldrige criteria and illustrate how its implementation is a sound financial investment for your organization. Whether your company is new to Baldrige or has already begun to follow its criteria, you'll discover the tools needed to execute the process successfully. The program will be customized for the needs of your particular business and industry. You'll leave with the tools and knowledge needed to make real progress toward implementing Baldrige principles in your company.
Who Should Attend:This seminar is designed for corporate executives, quality managers, strategic and financial planning staffs, and all others who strive to implement quality improvements in their organizations.
Key Topics:- An introduction to Baldrige principles
- How to introduce the system to your staff and lead its implementation
- Improvements in your leadership and strategic planning capabilities
- Tools to improve efficiency and decrease waste
- Applying the criteria to everyday work
- Focus on customer needs
- Engaging employees in the process
- How to measure and assess progress
Edgewood College on Deming Way
1255 Deming Way
Madison, WI 53717
Instructor: Martin A. Preizler
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