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Continuous Improvement Strategies for the Service Sector
Thursday, July 10th, 2008
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Bill SchrumDaniel A. Schroeder, PhD
Martin A. Preizler
Scott Braucht
Jim Christensen
Denis Collins, PhD
Moses Altsech, PhD
Ken Macur, PhD
Beatriz Aguilar, PhD
John Cwiklik, PhD
Derek Cabrera, PhD
Laura Colosi, PhD
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